Fundraising – Do You Just Keep Doing the Same Things?

This week I picked up my car after having some work done which resulted in my radio ‘forgetting’ the preset stations.  So I quickly reprogrammed them back to what they were.  But after I did so, it occurred to me that perhaps there were some new stations which might be worth listening to.  So I manually tuned in to some other frequencies, some which provided some interesting options and which I later added to my ‘memorized’ channels.

When you develop your fundraising strategy, are you just following the path of what you’ve done in the past?  If so, you may be missing out on some new approaches that have worked for other nonprofits.  For example, many organizations have had success with peer-to-peer fundraising events and other similar campaigns where devoted constituents are asked to encourage those in their network to support them, not your mission.  The down side – while these donors have a relationship with the person who solicited them, they may not feel any connection to your cause, making future appeals more difficult.  But their contribution at least gives your nonprofit an opportunity to reach out to these individuals and convince them why your cause is so important.

As I discovered with my car radio, sometimes you need to open up your options, not just continue to raise money the way you have in the past (which may no longer work as well as they have).  Take note of organizations like charity:water, which recently announced it has raised over $2 million through mycharitywater.org, a web site designed for supporters to develop personal fundraising campaigns to help provide clean, safe drinking water for everyone.

Have a safe and restful Memorial Day weekend.

Highlights from My Twitter Stream

Jocelyn Harmon and Geoff Livingston had an interesting discussion this week on the perennial question, Is It Possible to Raise Money with Social Media?  As I’ve suggested, Geoff pointed out that while social media can be used for fundraising, its main value is in building a social community that is engaged with your cause.   While Facebook Causes has worked for some nonprofits, it doesn’t allow organizations to retain contributors’ contact information for further cultivation efforts.   A private, house network may also be a viable option;   Geoff offered the example of TuDiabetes.

At this week’s NYC 501 Tech Club meeting, I also gave a short presentation on the recently released Nonprofit Social Network Benchmark Report, which also analyzes the results of a survey of almost 1,200 nonprofit professionals conducted earlier this year.  Search Twitter for #501techNYC for more details on meeting.  Nten is also offering a webinar series which explores the State of Social Networking in the Nonprofit Sector 2010.

Another interesting topic is the intersection of Marketing and Fundraising, explored in the Fundraising Well (and also by Steve MacLaughlin in When Marketing and Fundraising Collide).   Nancy Schwartz offers four ways that these departments can work better together:

  1. Start at the top.  Your management team must support this partnership and establish a structure which facilitates collaboration.
  2. Articulate shared priorities to serve as the core of a common agenda.
  3. Focus on what’s working well in both areas – and do more of it
  4. Share success stories where collaboration has resulted in positive results with constituents.

Finally, has your organization considered mission inspired gifts / gift catalogs?  Also see 7 Tips for Successful Online Fundraising.

Please follow NonprofitBridge on Twitter for more.

How to Develop Content Your Constituents Will Want to Read

This week I tweeted about an article by Lisa Sargent which described how nonprofits can learn from how the Wall Street Journal develops content for many different formats / channels.  Lisa relates how nonprofits can follow a similar process to distribute content to interviews, press releases, website articles, enewsletters and other donor / marketing  communications.  Since this is an issue organizations often struggle with, here’s some additional thoughts:

  1. Not all information will be appropriate for all formats.  Replicating content across different media without any adjustments won’t be effective.
  2. Generally, the shorter and more targeted, the better.  The only place where long messages seem to work well is in direct mail;  especially if you’re developing content for the web, you need to get the information across quickly and concisely.
  3. Accumulate stories / testimonials about how your nonprofit serves your constituents. Actively seek feedback from your audience so you will regularly have fresh content to draw from.
  4. Show your donors how their help has made a difference.  Do this by regular reports about what their contributions have allowed you to accomplish.
  5. When you use content in different ways in different channels, reference them to each other.  Link a tweet to a website page which provides more detail.
  6. Find out what others are saying about your cause (e.g. use Google Alerts), then link and expand upon these ideas in your communications (as I do in this blog).
  7. Maintain an integrated communications calendar of when you will update various channels – and keep to that schedule so constituents know what to expect.   See Aspiration’s Online Communications Publishing Matrix if you need help.

Developing interesting and engaging content takes work, but by staying in touch regularly with your constituents, they will be more responsive to your occasional requests for financial support.

Upcoming ePhilanthropy Events

I will be moderating two sessions at next week’s International Fundraising eConference which brings together many of the nonprofit sector’s leaders in online fundraising and building a strong constituent base.  If you can’t listen live, all sessions will be recorded and available for replay at your convenience.    In addition, Fundraising Success is sponsoring a free Virtual Conference & Expo which is described as a way to learn the latest and most effective strategies and tactics for engaging, enlightening and empowering your donors.

If you’d prefer a live event and you’re in NYC on Wed, May 19, join us at the May NYC 501 Tech Club meeting which will recap lessons learned from last month’s Nonprofit Technology Conference.

Finally, if like me you still like to enjoy books, don’t miss the recently released Internet Management for Nonprofits: Strategies, Tools & Trade Secrets, including contributions from many ephilanthropy experts.