Report from 501 Tech Club NYC Meeting on Foursquare

At last night’s 501 Tech Club NYC monthly meeting, Foursquare co-founder Naveen Selvadura and Brooklyn Museum‘s Chief of Technology Shelley Bernstein talked about how Foursquare can be used to attract and engage constituents.  Earlier this week, Foursquare received $20 million in financing and currently has over 1.8 million users despite having only launched 18 months ago.

Naveen described his product as ‘software designed to change people’s behavior,’ to ‘get them to do more things, go more places.’  In addition to becoming ‘mayor’ of places frequently visited, Foursquare users can display badges as well as take advantage of promotions offered by participating vendors.  Shelley described how her organization has used Foursquare to get more involved with the community surrounding the Brooklyn Museum.  Interestingly, when she was asked whether the museum’s initiatives have resulted in an increase in museum visits or in donations, she said that Foursquare doesn’t yet offer enough information to be able to evaluate this.  Naveen added that Foursquare currently offers limited demographics on who is currently using its service.

Why has Foursquare worked well for the Brooklyn Museum?  Shelley explained that it was the nonprofit’s ‘social culture,’ which is further discussed in the recently released book, The Networked Nonprofit (Beth Kanter also attended last night’s event).  Another attendee from the Metropolitan Museum also described using Foursquare, but pointed out that it was more tied into the Met’s focus on education (vs. the Brooklyn Museum’s emphasis on community).

Reportedly Facebook is already working on including a similar functionality within its service, so it will be interesting to see how this affects Foursquare.  What I find most interesting is that for many of us who use the web, it really doesn’t matter where we are.  Yet with Foursquare, users are encouraged to ‘check in’ to their location several times daily, and to possibly connect with (in person) other friends who are where you are.  Can this be beneficial for a typical nonprofit?  If your constituents are using Foursquare, it may be interesting to find out.  But as has been done by the Brooklyn Museum and the Metropolitan Museum, first consider your organization’s mission and how this type of product can fit in.

Thanks to group leaders Charles Lenchner, Thomas Negron and Farra Trompeter and to Planned Parenthood who hosted the event and provided snacks.  This was the largest crowd that I can recall for a NYC 501 Tech Club gathering.  See also Farra’s recap.

P.S. Has your nonprofit tried Foursquare yet?  If so, leave a comment detailing your experience.  I will offer a free Nten webinar registration to first person that responds.

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