Tag Archives: Charity Dynamics

Report from Event Fundraising Roundtable

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This week I joined many nonprofit colleagues at the Event Fundraising Table sponsored by the Run Walk Ride Fundraising Council, Blackbaud, Charity Dynamics and Event 360, focusing on ideas to stimulate peer to peer fundraising.  Below is a summary of my takeaways:

How can I get more event participants to fundraise?

  • encourage participants to form and join teams, then ask their employers to sponsor corporate teams
  • offer incentives for specified fundraising levels
  • provide step by step instructions and coaching
  • ask on the registration form – are you planning to fundraise?  Then prepare different messaging based on their response
  • encourage participant donations – makes it more likely they will ask others to contribute

How to Use Social Media for Event Fundraising

  • Sponsor live chats with top fundraisers (chats don’t only have to be about fundraising, but can help to build affiliation with nonprofit)
  • Create a mobile phone application, then push it out to social media (has worked well for March of Dimes and will be released soon by National MS Society)
  • Target Facebook messages based on location
  • Provide Facebook exclusive content
  • Give ‘white glove service’ to top fundraisers (at National MS Society – 50% of $ is raised by top 2% of fundraisers!)
  • In multi-site organization, national office can offer weekly highlights to provide content to local chapter / affiliate offices

How Can I Enhance My Marketing and Communication Efforts?

  • Event360 strongly suggested segmenting messages (my concern – do many of our orgs have staffing to provide strong content for different audiences)
  • Focus on customer service – offer a special hotline for top fundraisers
  • Use Seth Godin’s ‘Purple Cow‘ concept – find a way to differentiate your event from other organizations offering walks, endurance events etc.
  • Ask your nonprofit staff to come down on event day to cheer event participants (has been consistently used successfully by YAI)
  • Don’t rely on one person to handle social media (Autism Speaks has devoted considerable resources to build huge audiences on both Facebook & Twitter)
  • Visit your organization’s programs and tell great stories (suggested by YAI)

Thanks to roundtable participants who shared their expertise: Scott Archimbaud, March of Dimes;  Paul Irwin-Dudek, Autism Speaks;  Papa Kofi F. Baffour-Awuah, YAI; and, Nancy Palo, National MS Society (NYC-SNY Chapter) and to David Hessekiel of the Run Walk Ride Fundraising Council who moderated the panel.

It was also great to see many friends from across the country such as Shana Masterson who attended with several of her co-workers from the American Diabetes Association, Jono Smith from Event 360, and a few attendees from the Crohn’s and Colitis Foundation, where I first focused on managing peer to peer fundraising events.

Last Chance to Complete 2010 Nonprofit Social Networking Survey

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If you haven’t yet completed the 2010 Nonprofit Social Networking Survey, please do so now.  This initiative is co-sponsored by Common Knowledge, Nten and The Port, and results will be announced at next month’s Nonprofit Technology Conference in Atlanta, GA.  All survey participants will be entered in a drawing for an Amazon Kindle (don’t forget to include your email address at end) and will receive a copy of the report.

Can’t wait?  Below are recent reports on social media usage in nonprofit organizations:

What’s New in ePhilanthropy

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America’s Giving Challenge has kicked off – raise funds for your favorite nonprofit(s) and compete for award monies for top fundraisers.

The Agitator analyzes online strategies for Charity:Water, a ‘model’ for new nonprofits and a more established organization, Habitat for Humanity

Just getting started with raising money online?  The Backyard Philanthropist offers an online fundraising bootcamp.

Need a ‘best practices’ example for how to build an email list?  I recently signed up to receive online communications from YAI, and they use a few good techniques:

  • sign up form requires only first name, last name, email address and how subscriber is related to mission of organization (e.g. have disability, have family member with disability, work in field, staff member etc.)
  • asking for specific areas of  interests – and explaining why they are asking for this information, providing a way for YAI to use segmentation in choosing who will get each mailing
  • sign-up box tells constituents exactly what they will be receiving if they subscribe – YAI news, events and program openings.

(Although I recently received my first YAI enewsletter, I haven’t seen any type of ‘welcome series’ messages as many nonprofits are now starting to utilize – see my post about online giving earlier this year. )

Finally, I attended a few events last week on nonprofit web sites by Charity Dynamics and Empax.   Some takeaways:

  • organize site for visitors, not by the organization chart (may seem obvious, but many nonprofits still fall short here)
  • include clear calls to action
  • provide a variety of ways for visitors to support the organization (but make sure donation button is easily findable)
  • redesign or refresh?  Not always an easy choice, but evaluate site every 18-24 months to determine if it’s meeting needs of visitors – do usability testing.