What is ePhilanthropy?

As I’ve worked on defining my brand this year, I’ve reviewed my accomplishments since joining the nonprofit sector in 2000.  The achievements I am most proud of have to do with helping organizations to effectively use the Internet to do fundraising and to engage constituents.  A good description of the term can be found at Network for Good and through resources available at the ePhilanthropy Foundation 

Having done considerable training in recent years, I’ve recently applied to become an ePMT, which will allow me to further help nonprofits develop and implement their online strategies.  ePhilanthropy involves bridging multiple areas which have traditionally run separately: technology, communications / marketing and development.  While the web site is important, but so are other forms of online communications.

The book Nonprofit Internet Strategies describes ePhilanthropy as “an ongoing process of communicating, educating, cultivating and soliciting nonprofit supporters to build and enhance stronger relationships.”  Many nonprofits have succeeded in this area by focusing on:

  1. the relationship: integrate all messages to supporters
  2. give supporters a reason to visit you online
  3. interact with supporters;  don’t just send messages
  4. communicate using multiple methods (offline and online methods should be managed as an integrated strategy) .
  5. access and improve performance

While technology is my core strength, I use many other skills to help nonprofits use the Internet effectively to achieve their mission.  Focusing on ePhilanthropy seems to describe it best.

Strategies for Successful ePhilanthropy

Attended ephilanthropy.org’s eTour this morning which focused on how to use online strategies for fundraising, advocacy and engaging constituents.  Outgoing director Ted Hart offered a summary of ‘ephilanthropy 101,’ followed by Charles Riess (of RSM McGladsey, who hosted event), Blackbaud’s Steven MacLaughlin and Convio’s Bob Evans.

When it was suggested that nonprofits develop a specific online plan, I suggested that an online plan is useless unless it incorporates offline strategies.  However, this becomes difficult when offline and online responsibilities are handled by different departments that aren’t accustomed to working together.

When I retitled my blog, ‘Bridging Development and Technology’ earlier this year, I omitted an important part of the equation – Marketing & Communications.   For an organization to take full advantage of the ephilanthropy techniques described today, it’s important that Marketing/Communications partner with Development while using Technology tools. I am building a new web site at www.nonprofitbridge.com where I will further describe how this can be done.

Another worthwhile point: Every activity should drive traffic to your web site.  In addition to regularly updating content, it’s important for the web site to be a part of any organization initiative to attract and engage constituents.

Finally, it was suggested that organizations clearly list their objectives before selecting products and vendors.  I asked: so why do many nonprofits base their decisions strictly on ‘connections’ or on products they’ve used at other organizations?  After all, any vendor can fit the bill when you don’t know what your requirements are.

There are many ways to join the Web 2.0 world.  As was suggested by more than one speaker today, it’s better to start something and learn from your mistakes than to wait endlessly while you plan the ‘perfect’ solution.

2007 International ePhilanthropy Awards

Just returned from the announcement of the 2007 International Philanthropy Awards by the ePhilanthropy Foundation.  To my surprise, many of the nominated organizations (and winners) included some I have never heard of.  This is a reminder that it is important to look beyond the United States (and the Northeastern part where I work) to keep up with our associates who are doing great work.

The winners:
Global People’s Choice Award - International Fund for Animal Welfare
Community Building / Volunteerism and/or Activism - Peace X Peace
Integrated Online and Offline ePhilanthropy Campaign - American Friends Service Committee
Special Event Registration and/or Membership Campaign - Gulu Walk
Online Donations and/or Fundraising Campaign - Mama Cash

Congratulations to all the winners!

Online Fundraising Tips